We provide free delivery for all orders within mainland UK. If you wish to order from other destinations, please contact us. Unless otherwise stated in the product description, your furniture will be delivered within 2 - 3 weeks from when you order. We will be in touch with you shortly after you place your order, to arrange a convenient time for delivery.
Additional delivery information...
- We offer free delivery on all products within mainland UK. Unfortunately this does not include Northern Ireland or any other part of the UK geographically separate from Great Britain, which will be subject to an additional charge, due to the higher associated costs of delivery. Please enquire with us regarding additional rates prior to placing any order.
- If you have any questions or concerns about access to your chosen delivery location being suitable, please ensure you raise these by emailing firstname.lastname@example.org immediately after placing your order.
- Please be advised that you are responsible for providing safe access from the public highway to the place of delivery. If our carrier’s delivery staff consider that access is unsafe then they will not deliver the goods until such time as safe access is provided. A charge for re-delivery will apply.
- If we attempt to make delivery on the date and time slot that you have accepted and no one is present to accept delivery of the goods, unfortunately you will incur a re-delivery charge.
- Please be advised that we will not be liable for any loss or damage suffered by you through any delay to the delivery of a product.
- Our free delivery service is based on delivery to a ground floor location / property. It does not include delivery into properties that, for example, have flights of stairs and no elevators. A charge for re-delivery will apply if our carrier arrives at a destination with flights of stairs or other difficult access conditions.
- If you are unable, for whatever reason, to take delivery of your goods on the confirmed delivery date you originally accepted, please try to inform us at least three working days in advance, so that another date can be arranged.